How can we help?

Login Issues?

Already have an account?

Please make sure your email and password information is correct. If you haven't received a confirmation email to verify your email address, check your spam folder and then allow emails from us to enter your inbox. Still nothing? No worries, just reset your password. 

Signing up for an account?

Click the "sign up" button to get started! At the end of the registration process, you will receive a link to verify your email address to access your account. That's it...now your in!

Remember, you will only be able to use one email address per account registration.

Is My Data Secure?

Yes. Care Direct prioritizes data security. We implement industry-standard security measures to safeguard all of your personal and sensitive information. In addition, we do not sell any information from this platform.

How Do I Get Started?

Getting started is easy! Simply register by selecting the "Sign Up" button with no cost obligation and answer a few questions. Once registered, families can easily browse caregiver profiles, view their availability, and choose the caregiver for the desired service directly through the Care Direct platform. The booking process is straightforward and user-friendly.